---
title: "SDKappa | FAQ (Frequently Asked Questions)"
description: "SDKappa FAQ: all the answers on rapid delivery, configuration, service, damage, or replacement for businesses, events, and temporary rentals."
image: "https://www.sdkappa.com/wp-content/uploads/2025/05/image-4.png"
---

FAQ SHORT RENTAL

## Answers to frequently asked questions

**What products can I rent?**

Notebooks, tablets, smartphones, workstations, PCs, smart TVs, touch monitors, hotspots, routers, SIMs, Apple TV, Meta Quest 3, audio/video, accessories, and A3/A4 printers.

**Can I install programs or applications?**

Yes, all devices allow software installation. On request we deliver them already configured.

**Is it possible to receive the devices already configured?**

Yes, all devices allow software installation. On request we deliver them already configured.

**What happens in case of damage or theft?**

Liability is the responsibility of the customer. Repair or replacement costs will be charged.

**Do you offer backup devices?**

Yes, we can include spare devices to ensure continuity during use.

**For how long can I rent the goods?**

Even for just one day. Beyond 12 months we recommend long-term rental.

**Is it possible to extend the rental period?**

Of course, should you need to extend your rental, please contact us before your contract expires.

**What payment methods are available?**

Bank transfer or credit card.

**Can I rent large quantities?**

Yes, we also smoothly manage hundreds of devices.

**Are the assets insured or is there a security deposit?**

We require a security deposit for initial collaborations. For large volumes we can quote dedicated insurance.

**What are the delivery methods?**

We ship throughout Italy and Europe with couriers or in-house personnel. On-site pickup is also available if necessary

**How are the products shipped?**

Each device comes with a protective case and charger.

**Do you make deliveries to hotels or venues?**

Yes, we deliver directly to locations such as fairs, hotels, TV studios, theaters.

**Are the devices sanitized before delivery?**

Yes, every device is cleaned and sanitized.

**How to request technical assistance?**

You can contact us by email info@sdkappa.com or by phone at 02 36592451: we are always available.

**Do you provide technical garrison during events?**

Yes, we can provide on-site technicians for the entire duration of the event.

**Is it possible to request an inspection?**

Yes, for complex events we offer technical inspection.

**What should I do before returning the devices?**

Put everything back in the original packaging. Upon return, we immediately erase all data.

FAQ OPERATIONAL RENTAL

## Answers to frequently asked questions

**What is operational rental?**

Operating lease is a contractual arrangement that allows you to use IT assets for 18-60 months without purchasing them. You pay a fixed fee that may include hardware, software, support, installation and insurance.

**What are the advantages compared to purchasing?**

– No initial investment

– 100% deductible fees

– No exposure in Central Risks

– Including theft, fire and accidental damage insurance

– No depreciation or asset management

– Possibility of final redemption

**What products can I rent?**

PCs, notebooks, workstations, smartphones, tablets, monitors, printers, projectors, servers, firewalls, VPNs, backup systems, and any computer peripheral. Software such as Windows, Office, Adobe, Autodesk, antivirus, and others can also be included.

**What types of devices can I rent on a short-term basis?**

PCs, notebooks, workstations, smartphones, tablets, monitors, printers, projectors, servers, firewalls, VPNs, backup systems, and any computer peripheral. Software such as Windows, Office, Adobe, Autodesk, antivirus, and others can also be included.

**Can custom configurations be requested?**

Yes. SDKappa provides custom configurations, on-site installation, software setup, infrastructure creation, physical and virtualized servers.

**How long does an operating lease last?**

The duration varies from 18 to 60 months depending on the customer’s needs.

**What happens at the end of the contract?**

You can return the assets, redeem them, replace them with a technology upgrade or renew the rental.

**Are the assets insured?**

Yes. All goods are covered by insurance against theft, fire and accidental damage.

**Is it possible to include used or lease-back?**

SDKappa evaluates the existing IT fleet and can either retire it or convert it to rental through lease-back formula.

**How does the financial investigation work?**

SDKappa works with multiple financiers to find the best rate in the market. The outcome is quick and transparent.

**What services can be included?**

Installation, configuration with necessary data handover in addition to Software and support for the duration of the rental.

**What is the difference between leasing and operating rental?**

– In leasing the asset becomes property, there is financial interest and depreciation.

– In operating lease, there is no capital immobilization, fees are 100% deductible, and services can be included.

**Is it also suitable for professionals and small businesses?**

Yes, operating leases are ideal for those who want to reduce upfront costs, keep technology up-to-date and have ongoing support.In leasing, the asset becomes property, there is financial interest and depreciation.

**What is the difference between operating rental and short-term rental?**

Operational rental covers structural needs for 18-60 months; short-term rental is for events, training, competitions or temporary uses.

## Contact us for any quote request

We will be happy to respond to you in a very short time.

![](https://www.sdkappa.com/wp-content/uploads/2025/05/image-4.png)

[Call 02 36592451](tel:+390236592451)

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