{"id":7492,"date":"2025-05-03T18:13:12","date_gmt":"2025-05-03T18:13:12","guid":{"rendered":"https:\/\/www.sdkappa.com\/faqs\/"},"modified":"2026-05-04T10:05:44","modified_gmt":"2026-05-04T10:05:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.sdkappa.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n
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FAQ SHORT RENTAL<\/p>\n\n\n\n

Answers to frequently asked questions<\/h2>\n\n\n\n
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What products can I rent?<\/strong><\/path><\/svg><\/summary>\n

Notebooks, tablets, smartphones, workstations, PCs, smart TVs, touch monitors, hotspots, routers, SIMs, Apple TV, Meta Quest 3, audio\/video, accessories, and A3\/A4 printers.<\/p>\n<\/details>\n\n\n\n

Can I install programs or applications?<\/strong> <\/path><\/svg><\/summary>\n

Yes, all devices allow software installation. On request we deliver them already configured. <\/p>\n<\/details>\n\n\n\n

Is it possible to receive the devices already configured?<\/strong><\/path><\/svg><\/summary>\n

Yes, all devices allow software installation. On request we deliver them already configured. <\/p>\n<\/details>\n\n\n\n

What happens in case of damage or theft?<\/strong><\/path><\/svg><\/summary>\n

Liability is the responsibility of the customer. Repair or replacement costs will be charged. <\/p>\n<\/details>\n\n\n\n

Do you offer backup devices?<\/strong><\/path><\/svg><\/summary>\n

Yes, we can include spare devices to ensure continuity during use.<\/p>\n<\/details>\n\n\n\n

For how long can I rent the goods?<\/strong><\/path><\/svg><\/summary>\n

Even for just one day. Beyond 12 months we recommend long-term rental. <\/p>\n\n\n\n

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Is it possible to extend the rental period?<\/strong><\/path><\/svg><\/summary>\n

Of course, should you need to extend your rental, please contact us before your contract expires.<\/p>\n\n\n\n

<\/p>\n<\/details>\n\n\n\n

What payment methods are available?<\/strong><\/path><\/svg><\/summary>\n

Bank transfer or credit card.<\/p>\n\n\n\n

<\/p>\n<\/details>\n\n\n\n

Can I rent large quantities?<\/strong><\/path><\/svg><\/summary>\n

Yes, we also smoothly manage hundreds of devices.<\/p>\n\n\n\n

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Are the assets insured or is there a security deposit?<\/strong><\/path><\/svg><\/summary>\n

We require a security deposit for initial collaborations. For large volumes we can quote dedicated insurance. <\/p>\n\n\n\n

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What are the delivery methods?<\/strong><\/path><\/svg><\/summary>\n

We ship throughout Italy and Europe with couriers or in-house personnel. On-site pickup is also available if necessary <\/p>\n\n\n\n

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How are the products shipped?<\/strong><\/path><\/svg><\/summary>\n

Each device comes with a protective case and charger.<\/p>\n\n\n\n

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Do you make deliveries to hotels or venues?<\/strong><\/path><\/svg><\/summary>\n

Yes, we deliver directly to locations such as fairs, hotels, TV studios, theaters.<\/p>\n\n\n\n

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Are the devices sanitized before delivery?<\/strong><\/path><\/svg><\/summary>\n

Yes, every device is cleaned and sanitized.<\/p>\n\n\n\n

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How to request technical assistance?<\/strong><\/path><\/svg><\/summary>\n

You can contact us by email info@sdkappa.com or by phone at 02 36592451: we are always available.<\/p>\n\n\n\n

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Do you provide technical garrison during events?<\/strong><\/path><\/svg><\/summary>\n

Yes, we can provide on-site technicians for the entire duration of the event.<\/p>\n\n\n\n

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Is it possible to request an inspection?<\/strong><\/path><\/svg><\/summary>\n

Yes, for complex events we offer technical inspection.<\/p>\n\n\n\n

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What should I do before returning the devices?<\/strong><\/path><\/svg><\/summary>\n

Put everything back in the original packaging. Upon return, we immediately erase all data. <\/p>\n\n\n\n

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FAQ OPERATIONAL RENTAL<\/p>\n\n\n\n

Answers to frequently asked questions<\/h2>\n\n\n\n
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What is operational rental?<\/strong><\/path><\/svg><\/summary>\n

Operating lease is a contractual arrangement that allows you to use IT assets for 18-60 months without purchasing them. You pay a fixed fee that may include hardware, software, support, installation and insurance. <\/p>\n\n\n\n

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What are the advantages compared to purchasing?<\/strong><\/path><\/svg><\/summary>\n

– No initial investment<\/p>\n\n\n\n

– 100% deductible fees<\/p>\n\n\n\n

– No exposure in Central Risks<\/p>\n\n\n\n

– Including theft, fire and accidental damage insurance<\/p>\n\n\n\n

– No depreciation or asset management<\/p>\n\n\n\n

– Possibility of final redemption<\/p>\n<\/details>\n\n\n\n

What products can I rent?<\/strong><\/path><\/svg><\/summary>\n

PCs, notebooks, workstations, smartphones, tablets, monitors, printers, projectors, servers, firewalls, VPNs, backup systems, and any computer peripheral. Software such as Windows, Office, Adobe, Autodesk, antivirus, and others can also be included. <\/p>\n<\/details>\n\n\n\n

What types of devices can I rent on a short-term basis?<\/strong><\/path><\/svg><\/summary>\n

PCs, notebooks, workstations, smartphones, tablets, monitors, printers, projectors, servers, firewalls, VPNs, backup systems, and any computer peripheral. Software such as Windows, Office, Adobe, Autodesk, antivirus, and others can also be included. <\/p>\n<\/details>\n\n\n\n

Can custom configurations be requested?<\/strong><\/path><\/svg><\/summary>\n

Yes. SDKappa provides custom configurations, on-site installation, software setup, infrastructure creation, physical and virtualized servers. <\/p>\n<\/details>\n\n\n\n

How long does an operating lease last?<\/strong><\/path><\/svg><\/summary>\n

The duration varies from 18 to 60 months depending on the customer’s needs.<\/p>\n<\/details>\n\n\n\n

What happens at the end of the contract?<\/strong><\/path><\/svg><\/summary>\n

You can return the assets, redeem them, replace them with a technology upgrade or renew the rental.<\/p>\n<\/details>\n\n\n\n

Are the assets insured?<\/strong><\/path><\/svg><\/summary>\n

Yes. All goods are covered by insurance against theft, fire and accidental damage. <\/p>\n<\/details>\n\n\n\n

Is it possible to include used or lease-back?<\/strong><\/path><\/svg><\/summary>\n

SDKappa evaluates the existing IT fleet and can either retire it or convert it to rental through lease-back formula.<\/p>\n<\/details>\n\n\n\n

How does the financial investigation work?<\/strong><\/path><\/svg><\/summary>\n

SDKappa works with multiple financiers to find the best rate in the market. The outcome is quick and transparent. <\/p>\n<\/details>\n\n\n\n

What services can be included?<\/strong><\/path><\/svg><\/summary>\n

Installation, configuration with necessary data handover in addition to Software and support for the duration of the rental.<\/p>\n<\/details>\n\n\n\n

What is the difference between leasing and operating rental?<\/strong><\/path><\/svg><\/summary>\n

– In leasing the asset becomes property, there is financial interest and depreciation. <\/p>\n\n\n\n

– In operating lease, there is no capital immobilization, fees are 100% deductible, and services can be included.<\/p>\n\n\n\n

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Is it also suitable for professionals and small businesses?<\/strong><\/path><\/svg><\/summary>\n

Yes, operating leases are ideal for those who want to reduce upfront costs, keep technology up-to-date and have ongoing support.In leasing, the asset becomes property, there is financial interest and depreciation.<\/p>\n\n\n\n

<\/p>\n<\/details>\n\n\n\n

What is the difference between operating rental and short-term rental?<\/strong><\/path><\/svg><\/summary>\n

Operational rental covers structural needs for 18-60 months; short-term rental is for events, training, competitions or temporary uses.<\/p>\n<\/details>\n<\/div>\n\n

Contact us for any quote request<\/h2>\n\n

We will be happy to respond to you in a very short time.<\/p>\n\n

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Call 02 36592451<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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