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FAQs

FAQ SHORT RENTAL

Answers to frequently asked questions

What products can I rent?

Notebooks, tablets, smartphones, workstations, PCs, smart TVs, touch monitors, hotspots, routers, SIMs, Apple TV, Meta Quest 3, audio/video, accessories, and A3/A4 printers.

Can I install programs or applications?

Yes, all devices allow software installation. On request we deliver them already configured.

Is it possible to receive the devices already configured?

Yes, all devices allow software installation. On request we deliver them already configured.

What happens in case of damage or theft?

Liability is the responsibility of the customer. Repair or replacement costs will be charged.

Do you offer backup devices?

Yes, we can include spare devices to ensure continuity during use.

For how long can I rent the goods?

Even for just one day. Beyond 12 months we recommend long-term rental.

Is it possible to extend the rental period?

Of course, should you need to extend your rental, please contact us before your contract expires.

What payment methods are available?

Bank transfer or credit card.

Can I rent large quantities?

Yes, we also smoothly manage hundreds of devices.

Are the assets insured or is there a security deposit?

We require a security deposit for initial collaborations. For large volumes we can quote dedicated insurance.

What are the delivery methods?

We ship throughout Italy and Europe with couriers or in-house personnel. On-site pickup is also available if necessary

How are the products shipped?

Each device comes with a protective case and charger.

Do you make deliveries to hotels or venues?

Yes, we deliver directly to locations such as fairs, hotels, TV studios, theaters.

Are the devices sanitized before delivery?

Yes, every device is cleaned and sanitized.

How to request technical assistance?

You can contact us by email info@sdkappa.com or by phone at 02 36592451: we are always available.

Do you provide technical garrison during events?

Yes, we can provide on-site technicians for the entire duration of the event.

Is it possible to request an inspection?

Yes, for complex events we offer technical inspection.

What should I do before returning the devices?

Put everything back in the original packaging. Upon return, we immediately erase all data.

FAQ OPERATIONAL RENTAL

Answers to frequently asked questions

What is operational rental?

Operating lease is a contractual arrangement that allows you to use IT assets for 18-60 months without purchasing them. You pay a fixed fee that may include hardware, software, support, installation and insurance.

What are the advantages compared to purchasing?

– No initial investment

– 100% deductible fees

– No exposure in Central Risks

– Including theft, fire and accidental damage insurance

– No depreciation or asset management

– Possibility of final redemption

What products can I rent?

PCs, notebooks, workstations, smartphones, tablets, monitors, printers, projectors, servers, firewalls, VPNs, backup systems, and any computer peripheral. Software such as Windows, Office, Adobe, Autodesk, antivirus, and others can also be included.

What types of devices can I rent on a short-term basis?

PCs, notebooks, workstations, smartphones, tablets, monitors, printers, projectors, servers, firewalls, VPNs, backup systems, and any computer peripheral. Software such as Windows, Office, Adobe, Autodesk, antivirus, and others can also be included.

Can custom configurations be requested?

Yes. SDKappa provides custom configurations, on-site installation, software setup, infrastructure creation, physical and virtualized servers.

How long does an operating lease last?

The duration varies from 18 to 60 months depending on the customer’s needs.

What happens at the end of the contract?

You can return the assets, redeem them, replace them with a technology upgrade or renew the rental.

Are the assets insured?

Yes. All goods are covered by insurance against theft, fire and accidental damage.

Is it possible to include used or lease-back?

SDKappa evaluates the existing IT fleet and can either retire it or convert it to rental through lease-back formula.

How does the financial investigation work?

SDKappa works with multiple financiers to find the best rate in the market. The outcome is quick and transparent.

What services can be included?

Installation, configuration with necessary data handover in addition to Software and support for the duration of the rental.

What is the difference between leasing and operating rental?

– In leasing the asset becomes property, there is financial interest and depreciation.

– In operating lease, there is no capital immobilization, fees are 100% deductible, and services can be included.

Is it also suitable for professionals and small businesses?

Yes, operating leases are ideal for those who want to reduce upfront costs, keep technology up-to-date and have ongoing support.In leasing, the asset becomes property, there is financial interest and depreciation.

What is the difference between operating rental and short-term rental?

Operational rental covers structural needs for 18-60 months; short-term rental is for events, training, competitions or temporary uses.

Contact us for any quote request

We will be happy to respond to you in a very short time.